Before starting your experience with Viajes Perú, we recommend reviewing the following information to enjoy a safe, organized, and hassle-free journey.
1. Documentation
Carry your original and valid ID or passport, depending on the contracted service.
Verify that your personal information matches the details on your booking confirmation.
Minors must travel with the required documentation under current regulations.
When applicable, minors must have the travel authorization required by law.
If you are a foreign visitor, check in advance if you require entry visas or additional travel permits.
Certain national or international destinations may require a visa, special permits, or specific paperwork.
Verify these requirements prior to your trip.
2. Health & Medical Requirements
If you have any pre-existing medical conditions, allergies, or special requirements, please inform us prior to the start of the trip.
Carry all personal prescription medications you may need throughout the tour.
Certain national or international destinations may require vaccinations or health certificates. Verify this information before traveling.
For high-altitude destinations or unique climate zones, follow the recommendations provided by our travel advisors and tour guide.
We strongly recommend purchasing comprehensive travel insurance for greater peace of mind.
3. Safety & Group Guidelines
Follow the instructions of your tour guide or authorized personnel at all times.
Respect the established schedules and meeting points for each service.
Do not separate from the group during planned activities.
In case of an emergency or incident, notify the guide or staff immediately.
Take care of your personal belongings and avoid carrying high-value items during the tour.
4. Luggage Policy
Bring only necessary luggage for the contracted service.
On train transfers and select tours, only hand luggage or small backpacks are permitted, according to provider policies.
Keep your personal items under your care throughout the journey.
If you carry additional luggage, consult our team in advance for storage or transport options.
5. General Recommendations
Check the weather forecast before traveling and pack appropriate outdoor clothing.
If visiting Amazon jungle destinations, wear lightweight long-sleeved clothing, insect repellent, and sun protection.
Apply sunscreen, wear a sun hat, sunglasses, and bug spray when needed.
Carry reusable water bottles and stay hydrated throughout the tour.
Preserve the natural environment and respect the cultural heritage of every site visited.
Follow staff instructions to ensure a safe, enjoyable, and sustainable travel experience.
6. Destination-Specific Travel Tips
Machu Picchu Tour
Carry the original passport or ID used at the time of booking.
Wear comfortable hiking shoes with good traction.
Bring a rain poncho or waterproof jacket during the rainy season.
Respect the designated tourist circuits and guide directions.
Protect the Inca archaeological site by staying on marked paths.
Rainbow Mountain Trek (Vinicunca)
Acclimatize in Cusco for at least 1 to 2 days before the trek.
Wear warm layers and windproof outerwear.
Use high-SPF sunscreen, sunglasses, and a warm beanie/hat.
Drink plenty of water and stay hydrated along the trail.
Inform your guide immediately if you experience symptoms of altitude sickness (soroche).
Humantay Lake Day Trip
Wear sturdy trekking boots with grip.
Pack layered clothing for rapid temperature changes.
Maintain proper hydration during the uphill hike.
Pace yourself according to your guide’s recommendations.
Respect the natural alpine environment and leave no trace.
Sacred Valley Tour
Carry local currency (Peruvian Soles – PEN) in cash for optional purchases and personal expenses.
Wear comfortable clothing and sun protection.
Keep your Boleto Turístico (Cusco Tourist Ticket) accessible throughout the tour.
Adhere to the designated schedule for each archaeological site.
Cusco City Tour
Wear comfortable walking shoes suitable for cobblestone streets.
Bring sunscreen, sunglasses, and a light jacket.
Keep your tourist ticket on hand at all times.
Respect the designated visiting times at each monument and temple.
Maras & Moray Tour
Wear comfortable shoes suitable for walking on uneven terrain.
Bring a sun hat and sunscreen.
Respect restricted areas at the Maras Salt Mines and Moray Agricultural Terraces.
Stay hydrated during the excursion.
South Valley Tour (Tipón & Pikillacta)
Wear comfortable clothes and walking shoes.
Pack sunscreen, a sun hat, and drinking water.
Keep your admission tickets available when required.
Follow the guide’s directions and timing at each stop.
Classic Inca Trail Trek
Pack only the permitted luggage weight allowance.
Wear broken-in trekking boots.
Hike at a steady pace suitable for your physical condition.
Follow all regulations governing the Machu Picchu Historic Sanctuary.
Follow your trekking guide’s safety instructions at all times.
Salkantay Trek to Machu Picchu
Bring cold-weather gear and high-altitude outerwear.
Wear proper hiking boots.
Keep up your hydration and energy intake during the trek.
Report any physical discomfort or altitude symptoms to your guide immediately.
Protect the natural surroundings and carry out all trash.
7. Prevention of Sexual Exploitation of Children and Adolescents (ESNNA)
Viajes Perú strictly promotes responsible tourism and rejects all forms of sexual exploitation of children and adolescents.
We kindly ask our travelers to:
Respect the rights of children and adolescents during their stay in Peru.
Refuse to participate in or encourage any activity that threatens the safety or integrity of minors.
Report any suspicious situation regarding child exploitation to local authorities or agency staff.
Contribute to safe, ethical, and community-respectful tourism.
8. Customer Support & Contact Channels
If you have questions prior to or during your trip—or need assistance regarding documentation, health guidelines, gear requirements, or destination tips—please contact us. Our travel team is ready to assist you.
Business Hours: Monday through Saturday, 09:00 to 19:00 hrs.
Sales Specialist
Your specialist is ready to answer all your questions. Write to us and receive prompt, clear, and personalized service.
☎ +51 973561450Consulta Ahora
We are a 100% local travel agency with over 12 years of experience creating unique experiences in Cusco and throughout Peru. We promote responsible tourism and actively support rural communities, offering authentic trips that connect you deeply with our culture and nature.
